Privacy Policy

PRIVACY NOTICE

Our privacy policy complies with UK law including that required by the UK General Data Protection

Regulation (UK GDPR).

Our Privacy policy covers personal information we collect, hold and process from visitors, users and

customers through our website, located at www.fencewebb.com , by phone and in person.

The law imposes upon us certain duties as the ‘Data Controllers’ of the personal information you

provide to us. Because we only process your personal information for certain limited purposes, we

are exempt from registration with the Information Commissioners Office (ICO) but we are

committed to protecting your personal information and confidentiality and we take all reasonable

measures to ensure the confidentiality and security of personal data for which we are responsible,

whether computerised or on paper.

Our privacy policy explains what personal data we collect from you, through our interactions with

you.

Topics:

 Our legal basis for processing your data.

 What information do we collect about you?

 How will we use the information about you?

 Who may we share you information with and why?

 Your rights as a data subject.

 Data Retention Periods

 Changes to our privacy policy

 How to contact us

Our legal Basis for Processing your data.

Our legal basis for the processing of your personal information is to allow us to fulfil or take steps to

fulfil any contractual obligations to you and to deal with and manage any issues arising from those

obligations.

We will obtain your consent as the legal basis for us to collect your personal information to send you

marketing communications relating to our business which we think may be of interest to you.

What information do we collect about you?

We collect information about you when you enter your details into one of our website forms, from

our email or postal correspondence, when you speak with one of our team over the phone or face to

face. We may collect basic details such as full name, address, email address, phone number, along

with information relevant to your order and requirements.

Website usage information is collected using cookies but only with your consent.

Information collected from you is stored in our customer records where it is held and processed

electronically on secure servers which are subject to the appropriate technical security measures

mandated by the UK General Data Protection Regulations.

How will we use the information about you?

We need to hold and process the personal information you have provided us. This is to identify you,

contact you during your dealings with us and help us understand your requirements.

Also, if you consent, we may use your contact details for marketing purposes to send you relevant

information that you may find interesting and to enable us to perform ad measurement services.

We use information collected about you for marketing purposes in the following ways:

 We would like to send you information about our products which may be of interest to you.

If you have consented to receive marketing, you may opt out at a later date.

 You have the right at any time to stop us from contacting you for marketing purposes. If you

no longer wish to be contacted for marketing purposes, please click the ‘Update your

communication preferences’ link on the bottom of our emails.

We use information collected from our website in the following ways:

Cookies

 Cookies are text files placed on your computer to collect standard internet log information

and visitor behaviour information. This information is used to track visitor use of the website

and to compile statistical reports on website activity.

 When you visit our website for the first time, you are able to decide (accept or reject)

whether you will allow cookies to collect your personal data.

 For further information, visit allaboutcookies.org 

 You can set your browser not to accept cookies and the above website tells you how to

remove cookies from your browser.

 We use your information collected from the website to personalize your repeat visits to our

website.

Who may we share your information with and why?

In the course of your dealings with us, we may need to share your information with third parties in

order to fulfil orders for Goods you have requested and for the purpose of investigating and

resolving any issues arising in connection with the sale and purchase of the goods.

More Information

 We may need to contact the manufacturer of the goods for the purposes of any issue or

complaint raised by you.

 We may need to disclose or have a legal obligation to disclose information about you to

government and regulatory authorities, such as H.M Revenue and Customs, the Police

investigating alleged criminal activity.

 We may need to share your information with our legal advisers.

 We shall never sell your information or share your information with third parties who are

not entitled to have access to it.

Your rights as a Data Subject

You have the right to request a copy of the information that we hold about you. You have the right

for your details to be forgotten (right to erasure) for the sole purpose of processing for marketing

communications. If you would like a copy, or to amend or erase some or all of your personal

information, please email fencewebb@gmail.com or write to us by letter addressed to Jonathan

Barnes, Fence Webb LLP. 3, Lodge Farm Close, Walton, Chesterfield, S42 7LF.

To manage your settings, please click the ‘Update your communication preferences’ link on the

bottom of our emails.

 More Information

Unless, subject to an exemption under the UK GDPR, you have the following rights with respect to

your personal data: 

 The right to request a copy of your personal data which we hold about you.

 The right to request that we correct any personal data if it is found to be inaccurate or out of

date.

 The right to request your personal data is erased where it is no longer necessary for us to

retain such data as per our legal basis for processing your data.

 The right to withdraw your consent to the processing at any time for which your consent has

been given.

 The right to request that we, the data controller, provide you, the data subject, with your

personal data and where possible, to transmit that data directly to another data controller,

(known as the right to data portability).

 The right, where there is a dispute in relation to the accuracy or processing of your personal

data, to request a restriction is placed on further processing.

 The right to object to the processing of personal data.

 The right to lodge a complaint with the Information Commissioners Office.

Data Retention Period

We shall retain a customer record of your personal information for a period of 6 years from the date

of last contact between us.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage.

This privacy policy was last updated on 29/02/2024.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about

you:

 By email to fencewebb@gmail.com

 Or write to us - Jonathan Barnes, Fence Webb LLP. 3, Lodge Farm Close, Walton,

Chesterfield, S42 7LF.

 Or telephone us on 07908 618167.